Coronavirus Update

We are aware of the reported outbreaks of Covid-19 (Coronavirus) in various destinations around the world. We currently do and will continue to follow the relevant Foreign and Commonwealth Office advice. Should the advice against travel to any destination change and that change affects you, we will be in contact at the earliest opportunity. If you are booked to travel to Greece prior to the 1st May 2020 the decision has been made by the Greek Authorities to keep all resort hotels closed until this time. As your agent, we will be in contact with you regarding your options. Please bear with us at this time. Please understand our phone lines are closed at present due to unprecedented high call volumes. We recommend that anyone travelling 1st May 2020 onwards normal conditions and terms currently apply. If you need to make contact to discuss your booking please do so via email using enquiry@krestenholidays.com

Please be advised that local authorities may have introduced additional screening measures and travel restrictions at airports and cruise ports.

We advise all customers to stay up to date with the Government advice: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

We advise that you read the FCO travel advice for the country you are travelling to, which includes entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website. This website provides specific travel health advice. https://travelhealthpro.org.uk/countries

Please see below our FAQs to find out more information regarding any concerns you may have.

Q: If I cancel my holiday will I be entitled to a full refund?

We currently do and will continue to follow the relevant Foreign & Commonwealth Office advice. Should the advice against travel to any destination change, and that change affects you, we will be in contact at the earliest opportunity. We are currently prioritising bookings travelling in the next 48 hours and will contact you with your options. Unless the current Foreign Office advice changes, normal terms and conditions apply, which you would have agreed to at the time of booking. If you decide to cancel you may be subject to cancellation charges.

Q: What happens if my travel plans are affected?

If the Foreign & Commonwealth Office advises against travel to the destination and your holiday arrangements are affected, we will get in touch and advise you on your options.

Q: If I cannot travel due to the Coronavirus outbreak, will I be entitled to compensation?

You won’t be entitled to any compensation, as the reason for not being able to travel is outside of our control.

Q: If I change my booking and the alternative destination has an outbreak, will I be entitled to my money back?

If you make the informed decision to amend your holiday to an alternative destination and your new destination has an outbreak you will not be entitled to your money back. However, if the Foreign & Commonwealth Office advises against travel to your alternative destination and your holiday arrangements are affected, we will get in touch and advise you of your options.

Q: My balance is due should I pay it?

Please continue to pay your balance as normal. Should your booking be affected we will contact you with your options.

Q: How do I contact you regarding my booking?

We ask during this busy period that you do not contact us. We are receiving a high number of calls and queries and therefore need to prioritise passengers travelling in the next 48 hours. Please rest assured should your booking be affected we will contact you. Your patience during this busy period is appreciated.

How do I find current health advice for the country I am travelling to?
As well as the health information on the Foreign Office website, you can visit the Travel Health Pro website for general information, required vaccinations, details for malaria, the Zika virus and other health risks as well as up to date news. We advise that you check regularly for any updates.

Rhodes Holidays

Rhodes (Rhodos or Rodos in Greek), lies between Crete and the near East in the Aegean ocean. Rhodes is the biggest of the Dodecanese islands. Named the sun island or island of light there are hardly any days when the sun doesn’t shine.

Those looking for an idyllic Greek island escape will be perfectly served by Rhodes holidays, exposing visitors to a long list of stunning sandy beaches, historical and cultural sites, exciting party vibes and some beautiful landscapes ready to explore. Located in the Dodecanese, this is one of Greece’s most revered islands, attracting families in search of the fulfilling beach lifestyle, and young crowds hunting down vibrant bars and clubs right by the sand.

Beyond the scenes of beach indulgence and drinking as the sun sets, you’ll discover an old world theme to much of Rhodes, particularly in its namesake, Rhodes Town. Meanwhile, charming and authentic villages punctuate the lush woodlands and rocky mountains that populate the inner reaches of the island, towering above the crystal clear water and soft sand, allowing for a diverse experience throughout your holidays to Rhodes. Tranquillity is never too far away despite the party vibes, Ialyssos is where you can really immerse yourself in traditional Greek culture along the coast, kicking back and indulging in some fantastic Greek cuisine.

With its subtropical climate and over 3000 hours of sun per year you can be guaranteed a good tan on your holiday. Rhodes is one of the most popular holiday islands in Greece – even Greeks themselves come to Rhodes for a holiday from the mainland.

Rhodes today offers the visitor a plethora of all year round leisure alternatives, covering all types of tourist activity. The natural beauty of the island, the monuments from her long and often turbulent history, a rodosmopolitan character, as well as the warm hospitality generously offered by the people of Rhodes, and an excellent tourist infrastructure boasting the most modern hotels, all captivate the visitor.

The modern city of Rhodes is one of the biggest municipalities in the Greek islands, with about sixty thousand permanent residents. It is the financial and cultural centre of the southeastern Aegean, and successfully combines a lively present with a rich historical past.

There are many reasons why Rhodes is one of the most popular resorts in the Mediterranean: the natural surroundings (crystal clear seas, many parks and recreational facilities), the bright sun and the warm hospitality of the islanders themselves.

The city has an excellent tourist infrastructure and offers a wide variety of entertainment (night-life, sports, cultural events, and day trips to wonderful Lindos and the neighboring islands like Kos, Patmos, Karpathos, Kalymnos and Leros). Finally, visitors have the opportunity to learn something of the eventful history of the city, visit the museums or go sightseeing.

Kresten Holidays

At Kresten Holidays we have a very special offer for a couple of amazing hotels on the historically rich Greek Island of Rhodes. The magnificent Colossus of Rhodes, one of the Seven Wonders of the Ancient World, the ancient town of Lindos in the south & the UNESCO world heritage medieval old town of Rhodes can be right on your doorstep! Kresten Hotels have two delightful properties on this stunning island available on special offers at the moment.

Kresten Royal Villas & Spa & Kresten Palace. Each property offering a different customer experience & opportunity for a wonderful summer holiday in Greece. All holidays are ABTA & ATOL regulated & protected.